Social and Health Services in Kymenlaakso (Kymsote)
Kymsote, a joint municipal authority for Kymenlaakso social and health services, started its operations on 1 January 2019. Kymsote arranges and produces equal and easily attainable social and health services for all residents in Kymenlaakso. Kymsote aims at the best customer experience and focuses on preventive, high-quality, and cost-effective services. Kymsote is an operator of the future, its objective being that the people of Kymenlaakso are active and healthy in various life situations.
The joint municipal authority comprises Hamina, Kotka, Kouvola, Miehikkälä, Pyhtää and Virolahti. Kymsote employs approximately 6000 professionals in different fields. They serve the 170,000 residents in Kymenlaakso.
Important contact details
IN AN EMERGENCY, CALL 112
Emergency duty
116 117
Social and crisis emergency duty South
040 509 5111
Social and crisis emergency duty North
0400 533 595
Poison Information Centre
0800 147 111
Regional emergency duty in dental care in Kymenlaakso for sudden pain and accidents
116 117
Telephone service: weekdays 15‒21, weekends 8‒21
Hours of service: weekdays 16‒21, weekends 10‒21
Healthcare services
High-quality and easily attainable healthcare services are the right of each person living in Kymenlaakso. The health and welfare of the residents in the region are promoted by means of a seamless service chain from preventive health care to basic health care and specialized medical treatment. The basic principle is to secure customers’ access to high-quality care according to their needs.
Kouvola
Elimäki Health Station
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Jaala Health Station
05 220 2000
Book an appointment and hours of service: Tue–Thu 8–16
Katajaharju Health Station (Kuusankoski)
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Keltakangas Health Station
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Kouvola Health Station
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Valkeala Health Station
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Dental clinics in Kouvola
05 220 2201
Urgent dental care: Mon–Fri 8–9
Non-urgent dental care: Mon–Fri 9–15
Hamina
Hamina Health Station
05 220 2000
Mon–Thu 8-16, Fri 8–14
Urgent care (open every day for patients needing urgent first aid)
040 632 2142
Mon–Fri 8–20, Sat–Sun 9–17
Nurse’s appointments
Urgent appointments with a nurse/doctor
Mon–Fri 8–9
Non-urgent appointments
Mon–Fri 9–10
Inquiries concerning laboratory test results etc.
Mon–Fri 12–14
Dental clinic in Hamina
05 220 2202
Urgent dental care: Mon–Fri 8–9
Non-urgent dental care: Mon–Fri 9–15
Kotka
Karhula Health Station
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Kotkansaari Health Station
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Länsi-Kotka Health Station
05 220 2000
Book an appointment and hours of service: Mon–Fri 8–16
Dental clinics in Kotka
05 220 2200
Urgent dental care: Mon–Fri 8–9
Non-urgent dental care: Mon–Fri 9–15
Miehikkälä
Miehikkälä Health Station
05 220 2200
Book an appointment and hours of service: Mon–Fri 8–15.30
Dental clinic
040 710 7286
Urgent dental care: Mon–Fri 8–9
Non-urgent dental care: Mon–Fri 9–15
Pyhtää
Pyhtää Health Station
Book an appointment and hours of service: Mon–Thu 8–19.45, Fri 8–15.45
05 220 2015
Dental clinic
05 220 2203
Book an appointment: Mon–Fri 8–15
Virolahti
Virolahti Health Station
05 220 2000
Book an appointment and hours of service: Closed for now
Dental clinic
040 710 7286
Urgent dental care: Mon–Fri 8–9
Non-urgent dental care: Mon–Fri 9–15
Laboratory and laboratory tests
Book an appointment at HUS Laboratory
Mon–Fri 7.30–15.30
09 471 86 800
Book an appointment online at www.huslab.fi/ajanvaraus
Telephone exchange of Kymsote
0522051
Services for children, adolescents and families
The services for children, adolescents, and families support the internal resources of families and help parents in their coping, ensuring that children have safe circumstances in which to grow and develop. The services support the welfare of families and families and individuals facing problems to get help as early as possible.
Maternity and child health clinics
05 220 2100 (Mon-Thu 8-14, Fri 8-13)
Services for the aged
Services for the aged support aged people to live in their homes safely for as long as possible. The importance of home care and other services provided at home increases as the person’s strengths diminish. Arranging and developing appropriate services for the aged as a part of the scaling of services promotes the welfare of aged residents.
Customer and service instruction
Hamina, Kotka, Kouvola, Miehikkälä and Virolahti
05 220 6060 (Mon–Fri 8.30–15.30)
Pyhtää
040 512 2406 (Mon–Fri 8–16)
Services for people of working age
The purpose of services directed at people of working age is to promote and maintain the welfare, health, social security, and functioning capability of residents and communities. This can be achieved by arranging and producing appropriate and effective services, consolidating involvement, developing the social circumstances, and securing sufficient subsistence security for the residents.
Adult social work
05 220 6225 (Mon–Fri 10–14, telephone service closed on Wednesdays till the end of August)
Immigration services
Kotka: 020 633 6523
Kouvola: 040 483 3549, 0400 285 680, 040 488 4362, 040 483 3648
Services for the disabled
The purpose of services for the disabled is to promote the preconditions of disabled persons to be equal members of society as well as to prevent and eliminate the disadvantages and obstacles resulting from disability.
Customer and service instruction
05 220 6025 (Mon–Fri 9–14)
Mental health services and services for intoxicant abusers
Mental health services and services for intoxicant abusers provide examinations, care, and rehabilitation for those needing specialized medical care and social work with intoxicant abusers in Kymenlaakso. Mental health services support people who face various types of mental problems. The purpose of services for intoxicant abusers is to prevent and treat disadvantages caused by intoxicant abuse.
Customer and service instruction
05 220 2150 (Mon-Fri 8.30–15.30)