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Social and Health Services in Kymenlaakso (Kymsote)

Kymsote, the federation of municipalities in social and health services in the region of Kymenlaakso in Finland, started its operations on 1 January 2019. The purpose of Kymsote is to arrange and produce equal and easily attainable social and health services to all residents of Kymenlaakso. Kymsote aims at the best customer experience and focuses on preventive, high-quality and cost-effective services. Kymsote is an operator of the future, with its objective being that the people of Kymenlaakso are active, healthy and able to function in various situations in life.

The member municipalities of the federation of municipalities are Hamina, Kotka, Kouvola, Miehikkälä, Pyhtää and Virolahti. Kymsote employs 5,700 professionals in different fields. They serve the 170,000 residents of Kymenlaakso.

 

Important contact details:

In an emergencies, call

112

Emergency duty

116 117

Social and crisis emergency duty South

040 509 5111

Social and crisis emergency duty North

020 615 8227

Poison Information Centre

0800 147 111

Regional emergency duty in dental care in Kymenlaakso for sudden pain and accidents

Contact by telephone: weekdays 15‒21, weekends 8‒21

Telephone number: 116 117

Hours of service: weekdays 16‒21, weekends 10‒21

 

 

Our services

Health care and nursing services

High-quality and easily attainable health care and nursing services are the right of each person living in Kymenlaakso. The health and welfare of the residents in the region are promoted by means of a seamless service chain from preventive health care to basic health care and specialised medical treatment. The basic principle is to secure the access of customers to care, and high-quality care adapted to the needs.

HEALTH SERVICES

KOUVOLA

Elimäki Health Station

020 615 1003

Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15

Jaala Health Station

020 615 1006

Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15

Katajaharju Health Station (Kuusankoski)

020 615 1004

Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15

Keltakangas Health Station

020 615 1001

Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15

Koria Health Station

020 615 1003

Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15

Kouvola Health Station

020 615 1000

Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15

Valkeala Health Station

020 615 1005

Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15

Dental clinics in Kouvola

020 615 1008

Making of appointments for urgent dental care: Mon–Fri 8–9

Making of appointments for non-urgent dental care: Mon–Fri 9–15

 

HAMINA

Service number of health station

Mon–Thu 8-16, Fri 8–14

tel. 020 633 6250

Urgent care

Open every day for patients needing urgent first aid

8–22, tel. 040 6322 142

Telephone hours and telephone numbers of nurses

Appointments for urgent care with nurses/doctors

Mon–Fri 8–10

Appointments for non-urgent care, inquiries concerning laboratory test results etc.

Mon–Fri 12–14, tel. 020 633 6251

Dental clinic in Hamina

tel. 020 633 6255

 

KOTKA

Karhula Health Station

020 633 6500

Making of appointments: Mon–Fri 8–16; hours of service: Mon, Wed, Fri 8–16, Tue, Thu 8–18

Nurse’s NopSa hours for fast service without making an appointment in advance: Mon–Fri 8–14

Kotkansaari Health Station

020 633 6500

Making of appointments and hours of service: Mon–Fri 8–16

Nurse’s NopSa hours for fast service without making an appointment in advance: Mon–Fri 8–14

Länsi-Kotka Health Station

020 633 6500

Making of appointments and hours of service: Mon–Fri 8–16

Nurse’s NopSa hours for fast service without making an appointment in advance: Mon–Fri 8–14

Dental clinics in Kotka

020 633 6255

Non-urgent care and making of appointments for emergency care: Mon–Thu 7.45–15 and Fri 7.45–14

 

MIEHIKKÄLÄ

Health station

05 749 0501

Making of appointments and hours of service: Mon–Fri 8–15.30

Dental clinic

040 710 7286

Making of appointments: Mon–Thu 8–9, Fri 7.30–8

 

PYHTÄÄ

Making of appointments for urgent care at health station

Mon–Thu 8–19.30 and Fri 8–16, tel. 05 4601 5790

Making of appointments for non-urgent care at health station

Mon–Fri 9–16, tel. 040 710 4725

Hours of service: Mon–Thu 8–20, Fri 8–16

Dental clinic

040 710 4740

Making of appointments: Mon–Fri 8–15.30

 

VIROLAHTI

Health station

05 749 0501

Making of appointments and hours of service: Mon–Fri 8–15.30

Dental clinic

040 710 7286

Making of appointments: Mon–Thu 8–9, Fri 7.30–8

 

LABORATORY AND LABORATORY TESTS

Making of appointments for HUS Laboratory

Mon–Fri 7.30–15.30, tel. 09 471 86 800

Making of appointments online at www.huslab.fi/ajanvaraus

Telephone exchange of Kymsote

0522051

 

Services for children, adolescents and families

The services for children, adolescents and families support the internal resources of families and help parents in their coping, and ensure that children have safe circumstances in which to grow and develop. The services support families so that families in Kymenlaakso would do well and so that families and individuals facing problems could be helped as early as possible.

Services for the aged

Customer and service instruction:*

Hamina, Kotka, Kouvola, Miehikkälä and Virolahti: tel. 040 572 1496 (Mon–Fri 8.30–15.30)

Pyhtää: tel. 040 512 2406 (Mon–Fri 8–16)

*Customer and service instruction is a service that helps the customers to obtain the services they need.

The services for the aged support aged people so that they could continue to live in their own home safely for as long as possible. The importance of home care and other services provided at the home increases as the person’s own strengths diminish. The welfare of aged residents can be promoted by arranging and developing appropriate services for the aged as part of the scaling of services.

Social services and services in the life of work for adults

The purpose of social services and services in the life of work directed at adults is to promote and maintain the welfare, health, social security and functioning capability of residents and communities. This can be achieved by arranging and producing appropriate and effective services, by consolidating involvement, by developing the social circumstances and by securing sufficient subsistence security for the residents.

Services for the disabled

Customer and service instruction: tel. 020 633 6025, 040 733 9978 (Mon–Fri 8–15)

The purpose of services for the disabled is to promote the preconditions of disabled persons to be equal member of society as well as to prevent and eliminate the disadvantages and obstacles resulting from disability.

Mental health services and services for intoxicant abusers

Customer and service instruction: tel. 040 688 3784 (weekdays 8.30–15)

Mental health services and services for intoxicant abusers provide examinations, care and rehabilitation for those needing specialised medical care and social work with intoxicant abusers in Kymenlaakso. The mental health services are intended to support people facing various types of mental problems. The purpose of services for intoxicant abusers is to prevent and treat disadvantages caused by intoxicant abuse.