Social and Health Services in Kymenlaakso (Kymsote)
Kymsote, the federation of municipalities in social and health services in the region of Kymenlaakso in Finland, started its operations on 1 January 2019. The purpose of Kymsote is to arrange and produce equal and easily attainable social and health services to all residents of Kymenlaakso. Kymsote aims at the best customer experience and focuses on preventive, high-quality and cost-effective services. Kymsote is an operator of the future, with its objective being that the people of Kymenlaakso are active, healthy and able to function in various situations in life.
The member municipalities of the federation of municipalities are Hamina, Kotka, Kouvola, Miehikkälä, Pyhtää and Virolahti. Kymsote employs 5,700 professionals in different fields. They serve the 170,000 residents of Kymenlaakso.
Important contact details:
In an emergencies, call
112
Emergency duty
116 117
Social and crisis emergency duty South
040 509 5111
Social and crisis emergency duty North
020 615 8227
Poison Information Centre
0800 147 111
Regional emergency duty in dental care in Kymenlaakso for sudden pain and accidents
Contact by telephone: weekdays 15‒21, weekends 8‒21
Telephone number: 116 117
Hours of service: weekdays 16‒21, weekends 10‒21
Our services
Health care and nursing services
High-quality and easily attainable health care and nursing services are the right of each person living in Kymenlaakso. The health and welfare of the residents in the region are promoted by means of a seamless service chain from preventive health care to basic health care and specialised medical treatment. The basic principle is to secure the access of customers to care, and high-quality care adapted to the needs.
HEALTH SERVICES
KOUVOLA
Elimäki Health Station
020 615 1003
Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15
Jaala Health Station
020 615 1006
Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15
Katajaharju Health Station (Kuusankoski)
020 615 1004
Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15
Keltakangas Health Station
020 615 1001
Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15
Koria Health Station
020 615 1003
Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15
Kouvola Health Station
020 615 1000
Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15
Valkeala Health Station
020 615 1005
Making of appointments and hours of service: Mon–Thu 8–16, Fri 8–15
Dental clinics in Kouvola
020 615 1008
Making of appointments for urgent dental care: Mon–Fri 8–9
Making of appointments for non-urgent dental care: Mon–Fri 9–15
HAMINA
Service number of health station
Mon–Thu 8-16, Fri 8–14
tel. 020 633 6250
Urgent care
Open every day for patients needing urgent first aid
8–22, tel. 040 6322 142
Telephone hours and telephone numbers of nurses
Appointments for urgent care with nurses/doctors
Mon–Fri 8–10
Appointments for non-urgent care, inquiries concerning laboratory test results etc.
Mon–Fri 12–14, tel. 020 633 6251
Dental clinic in Hamina
tel. 020 633 6255
KOTKA
Karhula Health Station
020 633 6500
Making of appointments: Mon–Fri 8–16; hours of service: Mon, Wed, Fri 8–16, Tue, Thu 8–18
Nurse’s NopSa hours for fast service without making an appointment in advance: Mon–Fri 8–14
Kotkansaari Health Station
020 633 6500
Making of appointments and hours of service: Mon–Fri 8–16
Nurse’s NopSa hours for fast service without making an appointment in advance: Mon–Fri 8–14
Länsi-Kotka Health Station
020 633 6500
Making of appointments and hours of service: Mon–Fri 8–16
Nurse’s NopSa hours for fast service without making an appointment in advance: Mon–Fri 8–14
Dental clinics in Kotka
020 633 6255
Non-urgent care and making of appointments for emergency care: Mon–Thu 7.45–15 and Fri 7.45–14
MIEHIKKÄLÄ
Health station
05 749 0501
Making of appointments and hours of service: Mon–Fri 8–15.30
Dental clinic
040 710 7286
Making of appointments: Mon–Thu 8–9, Fri 7.30–8
PYHTÄÄ
Making of appointments for urgent care at health station
Mon–Thu 8–19.30 and Fri 8–16, tel. 05 4601 5790
Making of appointments for non-urgent care at health station
Mon–Fri 9–16, tel. 040 710 4725
Hours of service: Mon–Thu 8–20, Fri 8–16
Dental clinic
040 710 4740
Making of appointments: Mon–Fri 8–15.30
VIROLAHTI
Health station
05 749 0501
Making of appointments and hours of service: Mon–Fri 8–15.30
Dental clinic
040 710 7286
Making of appointments: Mon–Thu 8–9, Fri 7.30–8
LABORATORY AND LABORATORY TESTS
Making of appointments for HUS Laboratory
Mon–Fri 7.30–15.30, tel. 09 471 86 800
Making of appointments online at www.huslab.fi/ajanvaraus
Telephone exchange of Kymsote
0522051
Services for children, adolescents and families
The services for children, adolescents and families support the internal resources of families and help parents in their coping, and ensure that children have safe circumstances in which to grow and develop. The services support families so that families in Kymenlaakso would do well and so that families and individuals facing problems could be helped as early as possible.
Services for the aged
Customer and service instruction:*
Hamina, Kotka, Kouvola, Miehikkälä and Virolahti: tel. 040 572 1496 (Mon–Fri 8.30–15.30)
Pyhtää: tel. 040 512 2406 (Mon–Fri 8–16)
*Customer and service instruction is a service that helps the customers to obtain the services they need.
The services for the aged support aged people so that they could continue to live in their own home safely for as long as possible. The importance of home care and other services provided at the home increases as the person’s own strengths diminish. The welfare of aged residents can be promoted by arranging and developing appropriate services for the aged as part of the scaling of services.
Social services and services in the life of work for adults
The purpose of social services and services in the life of work directed at adults is to promote and maintain the welfare, health, social security and functioning capability of residents and communities. This can be achieved by arranging and producing appropriate and effective services, by consolidating involvement, by developing the social circumstances and by securing sufficient subsistence security for the residents.
Services for the disabled
Customer and service instruction: tel. 020 633 6025, 040 733 9978 (Mon–Fri 8–15)
The purpose of services for the disabled is to promote the preconditions of disabled persons to be equal member of society as well as to prevent and eliminate the disadvantages and obstacles resulting from disability.
Mental health services and services for intoxicant abusers
Customer and service instruction: tel. 040 688 3784 (weekdays 8.30–15)
Mental health services and services for intoxicant abusers provide examinations, care and rehabilitation for those needing specialised medical care and social work with intoxicant abusers in Kymenlaakso. The mental health services are intended to support people facing various types of mental problems. The purpose of services for intoxicant abusers is to prevent and treat disadvantages caused by intoxicant abuse.